About the hotel
Popularity
Good
General
4072

Tripadvisor
7/10
1970

Booking
7,2/10
1377

Expedia
7/10
725
Main services
Wi-fi
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Room size (m²)
Wi-fi
Car park
* Some services may carry an extra charge.
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Information about the area
San Andrés, ColombiaRead more
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What’s nearby
- Big Pond Lagoon - 0.14 km
- San Andres Divers - 2.53 km
- Rolling San Andrés - 2.54 km
- The Pool - 4.3 km
- First Hispanic Baptist Church - 4.58 km
- Portofino tiles - 4.79 km
Getting around
- (ADZ) San Andres Island, Gustavo Rojas Pinilla, CO - 1.85 km
- san andres (harbour), co - 0.1 km
- providencia, providencia port, co - 0.1 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Family rooms
- Non-smoking throughout
- Designated smoking area
- Minimarket on site
- Non-smoking rooms
- Facilities for disabled guests
- Lift
Safety & security
- Fire extinguishers
- 24-hour security
- CCTV in common areas
- Smoke alarms
- Key card access
- CCTV outside property
Activities
- Beach
- Hot tub/Jacuzzi
- Entertainment staff
- Sauna
- Karaoke
- Fitness centre
- Solarium
- Private beach area
- Fitness
Services
- Fax/photocopying
- 24-hour front desk
- Room service
- Ironing service
- Meeting/banquet facilities
- Luggage storage
- Tour desk
- Daily housekeeping
- Laundry
- Business centre
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Mobile app for room service
- Contactless check-in/check-out
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Sun terrace
- Outdoor pool (all year)
Parking
- Street parking
Pool and wellness
- Pool bar
- Pool with view
- Swimming Pool
- Swimming pool
- Sun loungers or beach chairs
Languages
- English
- Español
About the rooms
The accommodation has 200 rooms:
Bedroom
- Linen
- Cots
- Wardrobe or closet
General
- Air conditioning
- Trash cans
- Safety deposit box
- Tile/marble floor
- Key card access
- Smoke alarm
Accessibility
- Accessible by lift
Services
- Wake-up service
Room Amenities
- Clothes rack
Pool and wellness
- Pool towels
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Hairdryer
- Shampoo
- Toilet
- Bath
- Bath or shower
- Additional toilet
- Toilet paper
- Shower
- Towels
- Private bathroom
Media & Technology
- TV
- Telephone
- Cable channels
- Flat-screen TV
Kitchen
- Refrigerator
- Dining table
View
- Sea view
- View
Living Area
- Sofa
- Seating Area
- Desk
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 1 pool:
Location
OutdoorCost
FreeRestaurants
Restaurante #1
- Access for guests and visitors
- No reservation required
Internet
Coverage
Available in public areasConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds available subject to availability at this property. Cots available subject to availability at this property.Important information
Please note that the property does not offer hot water.
WIFI is only available on lobby.
In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case
Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodation plus service).
Please note that the property's 4th floor is undergoing renovations, which might cause some noise in the hallways.
Please note hot water is available from 7:00 to 12:00 hrs and from 16:30 to 21 hrs.
Reservations for more than 8 people have a different cancellation policy. The hotel will contact the guest.
Children from 3-11 years of age pay an additional amount based on dates and meal plan:
Breakfast included: $80.000 COP/child/night
-- Half Board included: $104.000 COP/child/night
-- Full board included: $147.000 COP/child/night
Please note that the property's Lobby, lift and some common areas are undergoing renovations after being affected by the natural phenomenon that occurred on the island, the renovations continues from October 14, 2022, for a period of 12 months.